The sophisticated concept from HeiTel allows handling of analog, IP and mega-pixel cameras to provide additional services like automatic guard tours including documentation, bidirectional audio communication, changing of setups for recording of analytics function and updated on DVR or transmitting unit. The concept is designed to generated added value, i.e. the integration of POS (Point of Sales) or ATM (Automated Teller Machines). This allows Allstate Security to provide investigative services on demand. There is no need for the client to spend time on searching video and meta-data and more, because all systems are remotely accessible and the operator will do the job on demand including packaging of video linked with meta-data and other necessary notices. The client will get the complete documentation of the investigation of the incident captured by close circuit television on/in the client's property.
All HeiTel transmitting systems feature an integrated self-check-functionality plus Internet availability check and automatic redundant connections in case the internet has drop off times. in case of a technical problem the system will automatically inform the operator about the problem. "We are pleased to help Allstate Security develop their video remote monitoring business" said Dirk Ostermann CEO of HeiTel Digital Video USA Corp. Our concept is designed to generated added value meaning Allstate Security is able to deliver video remote monitoring services a la carte and the solution is attractive for existing CCTF installation as well as for new ones.
The German HeiTel Digital Video GmbH is one of the few worldwide operating manufacturers in the CCTV market that develops its software and hardware products consistently for the special needs of central monitoring station (CMS). HeiTel's video alarm management system is optimized for both the central administrator and the general operator of video alarm management software. Video alarm verification has been HeiTel's core competence since 1990 and therefore HeiTel has always been in close communication with CMS and governing bodies for CCTF technology, resulting in over 500 CMS currently working with HeiTel software and over 55,0000 units in operation worldwide. In 2008 HeiTel Digital Video USA Corp. launched their North American business from their new offices in Odenton, Maryland.
www.heitel.com |